General Questions
Basic question which always come up.
We offer a diverse selection of spirits, including whiskey, vodka, rum, tequila, gin, liqueurs, and more. Our collection encompasses various brands and regions to cater to different preferences.
To place an order, browse our online catalog, select your desired products, and proceed to checkout. Follow the prompts to provide your shipping information and payment details. Once the order is confirmed, we will process it promptly.
Yes, customers must be of legal drinking age in their respective location to purchase alcohol from our online shop. We adhere strictly to all legal regulations regarding the sale of alcoholic beverages.
We accept major credit cards, debit cards, and other secure online payment options. Payment information is processed securely to ensure the safety of our customers’ transactions.
Our shipping policies vary by location due to liquor regulations. Please check our shipping information for details on the countries we currently ship to and any associated restrictions.
Advanced questions
More and technical advance questions people usually ask us.
Yes, once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to monitor the status and estimated delivery time of your package.
Due to the nature of our products, we cannot accept returns on opened bottles. If there is an issue with your order, please contact our customer support team, and we will work to resolve the issue.
Yes, we provide gift packaging options for selected items during the checkout process. You can choose to have your bottles elegantly wrapped, making them perfect for gifting.
We strive to offer competitive prices for our range of quality liquors. Additionally, we may have promotions and discounts available, so be sure to check our website regularly or subscribe to our newsletter for updates.
If you have any inquiries or encounter issues, our customer support team is available to assist you. You can contact us through the contact form on our website or by emailing info@ekdrinks.com
Yes, we value our customers, and we offer a loyalty or rewards program. Details on how to enroll and earn rewards can be found on our website, under the loyalty program section.